General Questions
How do I check or measure my generator oil level?
How do I fill my generator oil?
Contact:
maintenance@enselectric.com or (616) 200-7222
What does the error or fault code on my generator mean?
Contact:
maintenance@enselectric.com or (616) 200-7222
What are some things I can check if I have a partial power outage?
Press reset on your GFCI outlets, “Flip” your circuit breakers fully one way and then fully back the other way (often they are tripped but may not appear to be so), Call ENS & schedule a visit (616) 200-7222
What should I do if half of my power is out?
First check with your utility company as half power can often mean you have lost one leg of power from utility, if this is not the case – contact maintenance@enselectric.com or (616) 200-7222
What if I referred someone to ENS? Who can I request my referral credit from?
Click Here to Earn $ for Referrals or Click Here for Downloadable Instructions
What if I am a Consumer's Energy gas customer and need help with my gas meter upgrade for my whole house generator installation?
Click Here or contact info@enselectric.com
How often should I have my generator battery replaced?
On average – every three years.